This warranty applies to products sold by Galanz Americas in the U.S. This warranty is in lieu of any other warranty and expressly applies to the individual product only.
Willz product is warrantied for one year following purchase for defects in material and workmanship. Please save your receipt as proof of purchase is required to make a warranty claim. During this period, we will provide the purchase price of this product, a replacement or the equivalent, or repair per our discretion.
The warranty cannot be transferred through resale, including the resale through a 3rd party unauthorized retailer and is only bestowed up on the original consumer purchaser upon purchase from an authorized retailer.
This warranty does not cover and excludes damage or defects caused by:
– Consumer misuse
– Neglect including the failure to clean and/or provide adequate regular maintenance as outlined in the user manual
– Commercial use
– Subjecting the product to any voltage outside the specified range
– Loss of parts
– The affixing of any attachments not provided with the product Accident
– Use in a manner not intended and outlined in the user manual.
Any subsequent damages caused by the above listed exclusions will not be covered and any claims determined to meet the above exclusions will be denied. All liability is limited to the purchase price and does not include any:
– Retail offered extended warranties
– Other charges(including postage to send required materials) Incidental and/or consequential damages associated with the product in question.
Every implied warranty, including any statutory warranty of merchantability or fitness for a particular purpose is disclaimed except to the extent prohibited by law, in which case such warranty is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states do not allow limitations on implied warranties or special, incidental, or consequential damaged, so the above limitations may not apply to you.
If you have a claim under this warranty, please call our Customer Service number: 1-800-562-0738.
For faster service, please have the model number, serial number, and receipt ready for the operator to assist you.